Outdoor Heaven's Promise / Mission Statement

Background

Outdoor heaven is a family company that has been trading since 2004, giving us 12 years of experience in the industry. We pride ourselves on providing full customer service allowing you, our customers, to feel satisfied with the investment you have made into your future wellbeing. We want our customers to feel secure that they will be looked after not just when purchasing the product, but looking ahead also. Therefore we offer the following services to ensure that you are not only content on the day of purchase, but for years to come:

• Free site surveys – providing professional advice on the positioning and the preparation works involved
• Wet tests – allowing you to experience the product itself
• Delivery and Installation – so you do not have to lift a finger
• Repairs and Services – to ensure your product is running as it should be
• Removal/replace – for those wishing to move or dispose of their hot tub

We offer a full and cost effective installation service including deck building and awning installations.

Products

We make it our duty to ensure that our customers are comfortable in their purchase and have everything they need to make their homes a little bit more like paradise. Therefore we offer the following products, which can be tailor made to the customers’ requirements:

• Spas
• Swimspas
• Portable tubs
• Pools
• Decking
• Saunas
• Awnings
• Garden Furniture
• Gazebos
• Log Cabins

Brands

We offer a range of different brands from Coast Spas, Wellness Swim Spas, Regency Collection Hot Tubs & Swim spas, Soft tub, Helo Sauna & Steam, Valkea Cabins and Millboard decking.

Spas

We import direct from Canada and USA, enabling us to cut out the middle man, and therefore the additional costs!

We offer a range of spas allowing you to hand pick the product that is suitable for you, because we believe in the quality of these products and both the social and health benefits they can provide.

Finance

Outdoor Heaven has teamed up with Barclays Finance and now offer different finance packages enabling you to spread the payments costs and start enjoying your hot tub straight away.